Does Your Company Need Online Reputation Management?
Every day social platforms and review sites are becoming more popular. When you walk into a local business how often do you see a mention of Facebook or Twitter?
Are these sites actually helping out businesses? Yes, absolutely. Are they going to quickly turn on you and hurt your business if used incorrectly? Unfortunately, yes, they can.
Your company’s name is its most precious asset. It is essential to manage what people are saying about your business online. Nowadays many people go online for reviews before ever trying out a product or service. If a potential customer finds a negative testimonial or review of your business, that is the only reason they need to move on to one of your competitors.
With the recent growth of social media, any individual can extend their opinion online to hundreds or thousands of people in just a matter of minutes. Your business must protect the image that you have worked very hard to build.
It is up to you to be aware of and to control negative online buzz and reviews about your business. Even 50 positive comments and one poor review can be damaging to your customer base. Even without any negative reviews, no reviews are just as bad, your online reputation can turn potential customers away or cause them to hesitate to use your services.
How Do You Help Protect Your Business?
Your best defense in online reputation management is a solid strategic offense. Reputation management services are the best and only true way to protect the good name you have built. Strategic Digital Media can monitor your social profiles and make sure that any issues get addressed rapidly. While no one can eliminate all harmful content once it is online, we have many techniques to limit its reach and exposure and to minimize the damage to your business.
If you don’t have any online reputation issues right now that’s wonderful. But keep in mind that things can change very quickly, and you must have a strategy to deal with these problems when they arise. As your business grows your online reputation should become even more of a priority.
Brand Reputation Management Services and Solutions
Every organization should be concerned about their online reputation. At Strategic Digital Media, we can help repair and protect your online reputation. This is why we offer Online Reputation Management or ORM as one of our services. ORM is the process of assessing, managing, alleviating search engine result pages, customer reviews, social media mentions or other online content. In a few words, ORM tracks what is written about you on the worldwide Internet.
ORM is very similar to Search Engine Optimization (SEO) except for trying to move a page up in the search engine ranking to make your website more visible, ORM is the process of moving negative comments down and off the first page, ultimately making negative reviews and comments less visible if they can’t be deleted.
In providing ORM for your company, Strategic Digital Media will monitor the search engine ranking pages, social media accounts, business directories and all sites that your business is listed on to track down any critical or derogatory content and offer you an opportunity to reply to it, eliminate it, or have it removed.
Benefits of Strategic Digital Media’s Services
- Promptly Address Negativity.
- We Waste No Time Addressing Negative PR Or Harmful Content.
- Rescue Your Brand Reputation.
- We Will Work to Restore Your Company’s Good Name, Trust, and Credibility.
- Fix Reputation to Bring Back Sales.
- Help Return Sales and Revenue Back to The Levels They Were Before the PR Nightmare.
- Extinguish All of The Fires.
- We Will Subdue Harmful Content Utilizing Ethical ORM Methods.
- Saves Your Brand.
The longer bad PR or unfavorable reviews go unaddressed, the higher the exposure, the deeper the impact, and the greater the damage it is to your organization’s good name.
Strategic Digital Media can help your business overcome attacks on your online reputation. Don’t wait — schedule your ORM audit with our Stockton digital marketing experts today.
Your Company’s Reputation Is Strategic Digital Media’s Business
A positive online reputation is a business’s greatest asset or its biggest weakness. Online reviews impact 70% of purchasing decisions, and with 90% of all consumers utilizing search engines like Google to help make decisions, your company’s search results can be the difference between success and failure.
A NEGATIVE REVIEW IS LOST REVENUE
The latest research suggests that businesses risk losing 22% of business when potential customers find a negative article on their first page of search results. That number increases to 44% lost business with two negative articles, and 59% with three negative articles.
Negative reviews cost your business money. Our experienced team can help implement new and innovative strategies to ensure your products are reviewed fairly and honestly by real customers who enjoy your services. Our goal is to never let you lose another sale due to negative reviews.
Our Reputation Management Campaigns are Guaranteed & Fully Customizable
Strategic Digital Media’s diverse digital services offers can apply to anyone, and every proposal is customized to fit that person or company’s specific situation.
Strategic Digital Media’s Reputation Management Solutions Can:
Protect Your Reputation
The first page of Google is the new first impression, that’s why maintaining your online presence is so important in this day and age. We can help protect the reputation of your company or yourself through a variety of expert techniques. Our end goal is to help you look your absolute best in search results.
Fix Negative Search Results
Having bad news on the first page of Google search results is like having bad news on the front page of the newspaper. But unlike a newspaper that changes every day, your search results won’t change unless you do something about it. Strategic Digital Media guarantees its work and won’t stop until your negative search results are off page one.
Suggested Search Improvement
Google’s suggested search functionality can show negative results for your key search terms before anyone even searches for your name or company. Strategic Digital Media can help replace these negative terms with more positive suggestions, removing a powerful roadblock to potential sales.
Got bad reviews? Has your brand’s reputation been tarnished? Contact us today for a free consultation regarding your businesses’ reputation at [email protected]